gx88's Privacy Policy

1 Introduction

gx88 is a trusted and secure online gaming platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right and an essential part of our service. This privacy policy ("Policy") describes how gx88 collects your information, the purposes for which it is used, who it may be shared with, and how you can maintain control over your own information.

By using, registering on, or accessing any of our services at gx88.mom, you agree to all the terms of this policy. If you disagree with any part of this policy, you are requested to refrain from using our platform and to contact our support team with any questions.

2 Information We Collect

gx88 collects various types of information to provide its services. The categories of that information are detailed below:

2.1 Information You Provide Directly

When you create an account on gx88 or use our services, we collect the following information:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only persons aged 21 or above are approved for an account)
• Financial transaction details (bKash, Nagad, Rocket, Upay numbers)
• Documents required for identity verification
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our website or platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session information — login and logout times, pages visited
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — play history, bet amounts, results

2.3 Information Received from Third Parties

In some cases, we may also collect information from trusted third parties for the purpose of identity verification or fraud prevention, such as payment processors or KYC verification agencies.

3 Purposes of Using Information

gx88 uses your information only for the following legitimate purposes:

• Account management: To create, verify, maintain, and secure your account.
• Service delivery: To ensure gaming services, financial transactions, and promotional benefits.
• Identity verification and security: To prevent fraud, money laundering, and other illegal activities.
• Legal compliance: To comply with applicable laws and regulations.
• Customer support: To resolve any complaints, questions, or issues you may have.
• Service improvement: To enhance the functionality and user experience of our platform.
• Communications: To send important service notifications and updates.
• Responsible gaming: To identify potentially problematic gaming behaviour and provide necessary support.

4 Disclosure and Sharing of Information

gx88 never sells or rents your personal information. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

With trusted third-party service providers who assist in operating our platform — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and cybersecurity specialists — they may use your information only to carry out their designated tasks and are prohibited from using it for any other purpose.

4.2 For Legal Reasons

If disclosure of information is required by court order, directive of a law enforcement agency, or applicable legal obligation, we are bound to comply. In such cases we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, the relevant portion of your information may be transferred. You will be notified in advance in such a case.

5 Cookie Policy

The gx88 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of our site.

5.1 Cookies We Use

• Essential cookies: Ensure the core functionality of the service — login sessions, security verification.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Collect site usage statistics to improve the service.

You can manage cookies from your browser settings. However, disabling cookies may limit some functionality of the site.

6 Data Security Measures

gx88 takes advanced technical and organisational measures to protect your information:

• SSL encryption: All data transmitted on our platform is encrypted via SSL/TLS technology, reducing the risk of data theft to zero.
• Firewall and antivirus protection: Our servers are secured by highest-grade firewalls.
• Access control: Only authorised staff have access to your information, and this is strictly regulated.
• Regular security audits: Our systems are regularly tested by security specialists.
• Two-Factor Authentication: Available for additional account protection.
• Suspicious activity monitoring: Unusual transactions or login activity are detected automatically.

However, no transmission of information over the internet can be claimed to be completely secure. We ensure the highest level of protection, but our liability is limited in the event of unauthorised access by third parties.

7 Data Retention Period

gx88 retains your personal information only for as long as is necessary to provide services or fulfil legal obligations. Even after an account is closed, financial records and transaction history are retained for a specified period as required by applicable law.

Once the retention period ends, your information is securely deleted or anonymised in a way that you can no longer be identified.

8 International Data Transfers

As gx88 uses a global service infrastructure, your information may be stored or processed outside Bangladesh. In such cases we ensure that all relevant partners comply with internationally recognised privacy standards and that equivalent protection of your information is maintained.

9 Your Rights

As a gx88 user, you have the following rights over your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to object to processing: The right to object to the processing of your information for certain purposes.
• Right to portability: The right to receive your information in a structured format.
• Right to withdraw consent: The right to withdraw consent at any time, though this will not affect prior processing.

To exercise these rights, please contact us at the address given in the contact section below. We will respond to your request within 30 business days.

10 Protection of Minors' Information

gx88 provides services only to persons aged 21 or above. We do not knowingly collect or store any information from minors. If we are informed that a minor has registered, we will immediately close the relevant account and delete all associated information.

11 Third-Party Links and Services

Our platform may contain links to third-party websites or services. The privacy practices of these third parties are outside gx88's control and are governed by their own privacy policies. We recommend that you read their privacy policies before visiting those sites.

12 Policy Changes and Updates

gx88 reserves the right to change this privacy policy from time to time. If changes are made, we will:

• Update the "Last updated" date at the top of this page.
• For significant changes, you will be notified by email or through the site.
• Continued use of the service after a change will be considered acceptance of the new policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team:

We will try to process your request as quickly as possible. For our responsible gaming policy, please visit the Responsible Gaming page.